How Thobson Simplifies Office 365 Everything you need for a flawless experience
A dedicated Account Manager is assigned to take care of your migration needs and he will work closely with all your issues. From this point onwards, you plan your migration..
Thobson Support Team will contact you to analyze your current environment and determine a strategy for your custom migration needs. We will point out any identified problems, address them, and prepare for the migration and schedule a date for migration..
We will start the migration and all emails and data will be routed to Thobson’s Office 365 Subscription and we will keep you posted with the development on all areas including DNS and propagation etc..
Our team of expert support staff will help you configure emails on your local desktops, laptops, mobile devices and make sure that you have configured all your device and desktops on your network..
From the day the migration is still until next 72 hours, the Accounts Specialist will keep an eye on your system and make sure that there are no pending issues and that the transition is smooth and without any problems..
Once the entire migration is over, we will help you introduce the support tools and walk thru the entire process on how to effectively use the Office 365 subscription..
Collaborate more easily with access to email, calendar, files and Office applications from any device, on the road, at home or at the office.
Always enjoy access to the latest versions, feature releases and security updates of Microsoft Office®, Outlook®, SharePoint, and more.
Work and share files confidently with built-in, customizable security and privacy controls that help keep your critical data safe.
Yes, discounts are available for Office 365 enterprise agreement customers (typically 250+ licenses) who want to purchase through volume licensing. A Microsoft expert can help you explore the purchasing options for large enterprises and help you determine which is best for you. Learn more about volume licensing. Find a Microsoft expert.
ENVIRONMENT Outlook 2013 Office 365 RESOLUTION Before a user can access a shared folder, the sharer needs to set the “Folder visible” permissions on the parent folders of the shared folder. Example You have the following (simplified) mailbox structure; Mailbox -Inbox –Sub folder In order to access the folder “Sub folder”, you must grant “Folder visible” permissions on the Inbox folder and the Mailbox itself. This allows the other user to traverse to that folder from the root of your Mailbox. Note: Granting “Folder visible” access will not allow the other user to see any of the parent folder content. To set “Folder visible” permissions on a folder; Right click on a parent folder of the shared folder and choose Properties. Select the Permissions tab. Add the person who needs to be able to access a sub folder. Verify that this person is selected after adding it. Set the permission level to None. Select the “Folder visible” permission. Grant “Folder visible” permissions for a Delegate on all parent folders so he/she will be able to access the shared sub folders. How to Open an Outlook Sub-Folder You cannot access non-default folders by the typical File-> Open-> Other User's folders To access these folders, you must add the mailbox as a secondary mailbox to your existing Exchange account. The mailbox owner might need to grant you additional “Folder visible” permissions on the folders above this folder for you to actually be able to access the folder. Adding a mailbox as a secondary mailbox To add a mailbox as a secondary mailbox to your existing Exchange account choose; File-> Account Settings> Account Settings> double click on your Exchange Account>button More Setting >Advanced-> button Add…Find the user and choose Apply and OK.
To help you easily connect your desktop version of the latest version of Office, Office 2013, Office 2010, or Office 2007 to Office 365, Microsoft provides Office 365 customers an installable piece of software—called “Office Desktop Setup”—at no charge.Office Desktop Setup provides many benefits, including:Automatically detecting necessary updates.Installing updates and components upon approval or silently from a command line.Automatically configuring Outlook and Microsoft Skype for Business for use with Microsoft Office 365.Uninstalling itself from the client computer after running.You can find and install Office Desktop Setup in your Office 365 administration center.If your plan includes a subscription to Office, you will also be able to install that directly from the Office 365 administration center.
It's important that you have or create only one TXT record for SPF. If you already have an SPF record, you should append the new Office 365 values to it, rather than create a new one. After you've added or updated your SPF record for Office 365 email, you should check to make sure that the syntax is correct with one of these tools:SPF Record Testing Tools SPF Surveyor Dig web interface
ENVIRONMENT Windows 7 Lync 2013 RESOLUTION Sign out of and exit the Lync client.On the local machine, browse to the following location: C:\Users\%username%\appdata\local\microsoft\office\15.0\Lync\Delete the folder named: email@example.comSign in to the Lync client. Please Note -- the initial download of the contacts cache can take up to 30 minutes!